Did you forget your password?

If you know your username, please complete it below:

If your profile is fully completed , we will send you a new password to your email address.
If your profile is not yet fully completed (you are registered with 1 click or SMS) contact our enthusiastic customer support via live chat
Do not hesitate. If you are unsure about anything relating to your existing account, get in touch with our helpful and enthusiastic staff
Customer care
Please note that all calls made to the support center are recorded in the interest of customer protection and to assist with staff training.

Our agents will require all the details to complete your profile, prepare yourself to have:
a valid email address (your new password will arrive to your email address)
a valid phone number (each withdraw will be completed with an authorization PIN code)
name and surname (required to complete your profile)
your birthday
Note: take care with email address and phone number, they are very sensitive for other operations (withdraw and promotions)